Understand User’s Training Needs
- One of the most under-planned activities in a roll-out
- Ask users what their training needs are for SharePoint
- Train shortly before deploy SharePoint or provide sandbox
- Create feature comparison chart if currently using other product
- SharePoint requires several types of training
–Developer, Designer, and Branding
–IT Pro / Farm Administrator
–Site Collection Administrator
–Site Owner
–Collaboration Expert
Gebruikerstraining taktiek
- eerst een introtraining (algemeen en mysites)
- sessie waarom moet/zou ik met SP werken? mijn huidige werkwijze is ideaal…
- overzicht maken van bestaande reeds gebruikte systemen/methodes en vergelijken met SP (b.v. dossiermappen vs documentsets)
- speeltuin optuigen
- workshop vragen/antwoorden
- keyusers (promotors) identificeren
- keyusers experts training
- applicatie beheerders training
- sysapps trainen
http://blog.geektrainer.com/search/label/Training
Training Options and Resources
- Microsoft Virtual Academy (MVA)
- Traditional classroom instructor-led training (3-5 days)
–Traditional brick-and-mortar classroom training
- On-Demand instructor-led training
–CBT Nuggets with Expert-led trainers viewed anywhere anytime.
Best Practices
Deployment only successful if embraced by everyone
Top down communication on deployment and training
Incentivize to promote training and use of SharePoint
Seek “Champions” of SharePoint to help promote its use
Offer different training methodologies so users can choose one that works best for them.
Keep in mind cost-effectiveness and convenience